In the world of care provision, ensuring that local authorities are delivering health and social care services effectively is paramount. As you are likely aware, CQC inspections of local authorities were reintroduced under the Health and Care Act 2022. These changes empower the CQC to fulfil their expanded responsibilities outlined in the Care Act 2014.

Navigating CQC’s Assessment of Local Authority Services

Regularly, we find ourselves supporting local providers in their preparations for upcoming CQC assessments of health and social care services. Our approach is consistently meticulous, ensuring every facet is scrutinised –  from onboarding procedures to staff meetings, from training protocols to feedback from service users, we leave no stone unturned. The outcome? A provider that is not just safe, but is also well-led.

Key to assisting local authorities is understanding the Local Authority Assurance Assessment Framework which is organised into four essential categories, namely:

  • Working with People
  • Providing Support
  • Ensuring Safety
  • Leadership

These crucial aspects enable a comprehensive evaluation of how local authorities engage with individuals, offer support, maintain safety standards, and exhibit effective leadership. They serve as invaluable tools in assessing how both entities work towards improving outcomes, addressing access disparities, optimising productivity, and ensuring value for money.

The recent modifications to CQC inspections signify an increased capacity for comprehensive assessments of home care within local systems. This means more effective scrutiny of how home care services are delivered, ensuring that they meet the highest standards of quality and safety.

Proactive Measures: The Key to Success in CQC Assessments

Facing an upcoming assessment can be a challenge, but it’s also a chance to demonstrate your commitment to excellence. The secret? Get organised. Ensure your governance isn’t just adequate, but proactive. Train your team diligently, making sure everyone understands their role and responsibilities. Foster open communication, supported by evidence-based action plans, clear accountability, and firm deadlines for improvement.

Personalised Support: Your Ally in Navigating CQC Assessments

At times like these, having a trusted partner can make all the difference. MNS Consul is here to offer that support, to provide that extra set of eyes, ears and expertise. Remember, governance is the bedrock, and involving those who rely on our support is paramount. Personalised care, empowering individuals to make informed decisions within the least restrictive framework, is the essence of every successful journey.

Time to Get Prepared – Get Expert Support For Exceptional Care

To all local care providers, whether seasoned and operating optimally to those facing hurdles and needing help; navigating assessments can feel like a Herculean task. However, you’re not alone, together, we can tackle the challenges facing your business with a shared goal of being fully prepared to get the best CQC rating possible.

If you require CQC support, don’t hesitate to contact us.