At MNS Consul, we pride ourselves as leading providers of consultancy and compliance services to care homes, residential homes, and domiciliary care services across the UK. It is imperative for us to stay ahead of industry changes and adapt our approach to better serve our clients, so they can better serve theirs.

The Care Quality Commission (CQC) is at the forefront of these changes, and understanding their vision is key to preparing, advising, and implementing improvements in health and social care settings. In this post, we’ll break down the core elements of the CQC’s new strategy, highlighting the evolving regulatory framework.

Key Takeaways from the 2023 CQC Regulation Changes

The Care Quality Commission (CQC) implemented significant changes in its regulatory approach back in early 2023. These changes are designed to enhance the quality of care provided and address any existing disparities within the system.

CQC’s Dual Ambitions

The CQC’s strategy centres on two core ambitions: “Assessing Local Systems” and “Tackling Inequalities in Health and Care.”
These ambitions will profoundly influence how we approach regulation and implementing the delivery of high-quality care.

Four Central Themes of the CQC Strategy

  1. People and Communities: A shift towards regulation driven by the needs and experiences of individuals. This emphasises what matters most to people and communities as they access, utilise, and transition between services.
  2. Smarter Regulation: A move towards more dynamic and flexible regulation. This will provide up-to-date, high-quality information and ratings, streamline interactions with the CQC, and ensure a more proportionate response.
  3. Safety Through Learning: A focus on cultivating stronger safety cultures across health and care. This involves prioritising learning and improvement and fostering collaboration to value diverse perspectives.
  4. Accelerating Improvement: Enabling health and care services, as well as local systems, to access the necessary support for enhancing the quality of care where it is most needed.

Everyone within the health and social care sector must unite in safeguarding human rights and addressing inequalities in care. The CQC’s new strategy outlines its commitment to driving positive change in this domain.

Embracing Change Together

Every member of the health and social care sector plays a crucial role in championing human rights and combating inequalities. The CQC’s strategy empowers us to be agents of change. Through a shared commitment to inclusivity, partnerships, collaboration, diversity, fairness, and respect, we can collectively elevate the standard of care services across the board.

For a comprehensive overview of the CQC Strategy and to stay informed about evolving regulations, please refer to the full document here.

At MNS Consul, we remain dedicated to navigating these changes with utmost diligence and ensuring our clients receive the highest quality of service in line with the evolving regulatory landscape. Together, we tackle the challenges facing your business with a shared goal of elevating standards in the care sector for the betterment of those in your care – partner with us for exceptional support.

If you would like to find out more about our care service compliance audits, please contact us.